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Terms of Service

Terms of Service

Last updated: January 2025

These Terms of Service (“Terms”) govern access to and use of the IAChatPro.tech website and services (“IAChatPro”, “we”, “our”, or “us”). By accessing or using our services, you agree to be bound by these Terms.

If you do not agree, you must not use our services.


1. Services Overview

IAChatPro provides AI-powered automation services designed to assist businesses with WhatsApp-based conversations, lead qualification, appointment scheduling, workflow automation, and system integrations.

Our services are provided exclusively for business and professional use.


2. No Legal, Medical, or Financial Advice

IAChatPro does not provide legal, medical, financial, or regulatory advice.

AI-generated responses are informational and operational in nature only.
Clients remain fully responsible for decisions, actions, and communications made using the platform.


3. Artificial Intelligence Disclaimer

IAChatPro utilizes artificial intelligence and machine learning technologies to automate interactions.

  • AI outputs are probabilistic and may contain inaccuracies
  • AI does not make autonomous legal, financial, or binding decisions
  • Human oversight and escalation mechanisms are always required for critical actions

Clients are responsible for reviewing and validating AI-generated content when necessary.


4. Client Responsibilities

By using IAChatPro, you agree to:

  • Provide accurate and lawful information
  • Use the service in compliance with applicable laws and regulations
  • Ensure that your use of WhatsApp and customer data complies with Meta policies and privacy laws
  • Not use the service for illegal, deceptive, or abusive purposes

IAChatPro reserves the right to suspend services for misuse or violation of these Terms.


5. Data Protection & Privacy

IAChatPro processes personal information in accordance with its Privacy Policy, which forms an integral part of these Terms.

Clients are responsible for obtaining all required consents from their end users before processing personal information through the platform.


6. Third-Party Services

IAChatPro may integrate with third-party services such as WhatsApp, CRM platforms, calendar tools, analytics services, and cloud infrastructure providers.

IAChatPro is not responsible for the availability, performance, or policies of third-party services.


7. Intellectual Property

All software, content, trademarks, and materials provided by IAChatPro remain the exclusive property of IAChatPro or its licensors.

Clients receive a limited, non-exclusive, non-transferable right to use the services during the term of their agreement.


8. Service Availability

While IAChatPro aims to provide high availability, uninterrupted service is not guaranteed.

Scheduled maintenance, updates, or unforeseen technical issues may result in temporary service interruptions.


9. Fees & Payments

Fees, billing terms, and payment schedules are defined in individual service agreements, proposals, or invoices.

Failure to pay may result in suspension or termination of services.


10. Limitation of Liability

To the maximum extent permitted by law:

IAChatPro shall not be liable for indirect, incidental, consequential, or special damages, including loss of profits, revenue, data, or business opportunities.

Total liability shall not exceed the fees paid to IAChatPro in the three (3) months preceding the claim.


11. Indemnification

You agree to indemnify and hold harmless IAChatPro from any claims, damages, losses, or expenses arising from:

  • Your use of the services
  • Your violation of these Terms
  • Your breach of applicable laws or third-party rights

12. Termination

IAChatPro may suspend or terminate access to services at its discretion if these Terms are violated.

Clients may terminate services according to the terms outlined in their service agreement.


13. Governing Law & Jurisdiction

These Terms are governed by the laws of the Province of Quebec and the laws of Canada, without regard to conflict of law principles.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Quebec, Canada.


14. Changes to These Terms

IAChatPro may update these Terms periodically.
Changes will be effective upon posting to this page with an updated revision date.


15. Contact Information

For legal or contractual inquiries:

IAChatPro
📧 Email: legal@iachatpro.tech
🌐 Website: www.iachatpro.tech


16. Trademark Notice

WhatsApp is a registered trademark of Meta Platforms, Inc.
IAChatPro is not affiliated with, endorsed by, or sponsored by Meta.


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